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Service Level Agreement
Contractual uptime guarantees, response times and remedies across every Junix service tier.
Tier
Standard
Uptime
99.9%
Sev-1 Response
< 4h
Coverage
Business hours
Tier
Enterprise
Uptime
99.95%
Sev-1 Response
< 1h
Coverage
24/7
Tier
Mission-Critical
Uptime
99.99%
Sev-1 Response
< 15m
Coverage
24/7 + dedicated SRE
Book a Consultation
Ready to unify your infrastructure?
Talk with a Junix architect. We’ll map your stack, identify integration and security gaps and propose a 90-day resilience roadmap.
- ISO 27001 & SOC 2 aligned engagements
- Dedicated architect + solution engineer
- Reply within 24 business hours